Privacy Policy
This Privacy Policy explains how ZH Homes collects, uses, and protects information submitted through this website, including quote requests, project details, contact information, and uploaded project images.
1. Information We Collect
We collect information that you choose to provide when you contact us, request a quote, call, text, or submit a form through this website.
This may include:
- Your name
- Your phone number
- Your email address, if provided
- Your project type or service request
- Project descriptions and details
- Photos or images you upload with your quote request
- Basic website information, such as the page URL and time of submission
2. How We Use Your Information
We use the information you provide to respond to your request, review your project, prepare estimates, schedule work, communicate with you, and provide construction, remodeling, repair, or property-related services.
We may use your information to:
- Contact you about your quote request
- Understand the work you need completed
- Review uploaded images related to your project
- Schedule calls, visits, estimates, or project work
- Keep internal records of requests and communications
- Improve our website, forms, and customer experience
3. Uploaded Images
If you upload images through the quote form, those images are used only to help us understand your project and respond more accurately. Uploaded images may show parts of your home, property, repairs, damage, rooms, fixtures, or other project-related details.
Please avoid uploading images that contain sensitive personal information, private documents, financial information, passwords, IDs, or anything you do not want reviewed as part of your project request.
4. How We Share Information
We do not sell your personal information. We do not rent your personal information. We do not share your information with unrelated third parties for their own marketing.
We may share information only when needed to operate the business, complete requested services, communicate with you, or comply with legal requirements. This may include limited sharing with service providers, subcontractors, scheduling tools, email providers, website hosting providers, or other tools used to process quote requests and business communications.
5. Third-Party Services
This website may use third-party services to operate forms, email notifications, hosting, analytics, maps, or other website features. These services may process limited information needed to provide their functions.
Examples may include:
- Website hosting providers
- Email or form processing tools
- Google services, such as Google Maps or Google Apps Script
- Analytics tools, if installed on the website
Third-party services have their own privacy practices, and their use of information is governed by their own policies.
6. Cookies and Website Analytics
This website may use cookies, analytics tools, or similar technologies to understand website traffic, improve the website, measure form performance, and see how visitors interact with the site.
You can usually adjust your browser settings to block or delete cookies. Some website features may not work the same if cookies are disabled.
This website does not currently display a cookie consent banner because it is not intended to sell personal data, share personal data for targeted advertising, or use consent-based tracking that would require a banner for this basic local-service website. If the website later adds targeted advertising, remarketing pixels, or tracking that requires additional notice or opt-out controls, this policy and the website controls should be updated.
7. Data Security
We take reasonable steps to protect information submitted through this website. However, no website, form, email system, or internet transmission is completely secure. Please do not submit highly sensitive personal, financial, or confidential information through the quote form.
8. Data Retention
We keep submitted information for as long as reasonably needed to respond to your request, provide services, maintain business records, resolve disputes, comply with legal obligations, and manage future communications.
If you want us to delete or update information you submitted, you can contact us using the information below.
9. Your Privacy Choices
Depending on where you live and which privacy laws apply, you may have rights related to your personal information. These rights may include asking to access, correct, delete, or limit certain uses of your information.
To make a privacy request, contact us using the contact information below. We may need to verify your identity before completing certain requests.
10. Children’s Privacy
This website is intended for general business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this website, please contact us so we can review and remove it if appropriate.
11. Links to Other Websites
This website may link to third-party websites, platforms, maps, review pages, or other online services. We are not responsible for the privacy practices, content, or security of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make updates, we may change the effective date at the top of this page. Continued use of the website after changes are posted means the updated policy applies going forward.
13. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact ZH Homes:
Business: ZH Homes
Phone/Text: (503) 910-5466
Location: Salem, Oregon and surrounding areas
Mailing Address: Available upon request when needed for a project, legal notice, or written communication.
Website: Use the quote form or contact options on the main website.